Onewave Privacy Policy
Onewave respects user privacy and uses personal data only to run the app, hold competitions, record and upload videos, display profiles, and communicate with users.
1. What data we may collect
When you use Onewave, we may process your name, email, rider profile data, uploaded photos, recorded videos, competition results, comments, likes, direct messages, reports and blocks, support requests, your username and Instagram account if you add them, and, when you register for a competition, the participant's full name.
2. How we use this data
- to register and sign in to the app;
- to take part in competitions and judging;
- to store, upload, and display videos;
- to show your public rider profile;
- to publish results and media within the platform;
- to let users message each other and the Onewave team;
- to review reports about videos, messages, and profiles;
- to answer support requests and improve the service.
3. Videos, photos, and media
Videos recorded in the app may be saved on the user's device and uploaded to the Onewave infrastructure to take part in competitions, appear in the profile, and be viewed within the platform.
4. Direct messages, reports, and blocks
Onewave users can message each other and the Onewave team. Message text is stored on our servers so that conversations are available on any device. A deleted message is hidden for both people, but its text stays with us in case a report needs to be reviewed. If someone deletes their account, their messages stay in the conversation labeled “Deleted account”.
The Onewave team does not read other people's conversations. When a message is reported, the moderator sees only that message and the five messages around it — to understand what happened. We keep reports (who reported what and why) and the list of blocks: a blocked user cannot message you or follow you.
5. Data transfer and storage
Data may be stored on servers and in cloud storage used to run the app and host media files. We rely on technical providers and infrastructure needed for authorization, content delivery, and stable operation of the service.
6. Public information
Some data may be visible to other Onewave users: rider name, avatar, category, profile videos, competition participation, and results. Users can hide some materials when such a setting is available in the app.
The full name entered when registering for a competition is visible only to the judges and the Onewave administration until the results are published. Once the results are published, it appears in the competition results — in the app and on the results page of the website — instead of the profile name. This applies to all participants, including those in the Juniors category. If no full name is given, the profile name is shown in the results.
A username and an Instagram account are optional. If you add them, they are visible to everyone: in the app and on the public profile page at 1wave.pro/@username. Anyone with the link can open this page, including people without an Onewave account; search engines do not index it.
7. Your rights
You can request an update, correction, or deletion of your data, and contact us about personal data processing through the support page.
8. Contact
If you have questions about data processing or the service, contact us through the support page: 1wave.pro/en/support